Tata Communications Off Campus Drive 2023 hiring freshers for Engineer – Technical Support Center roles with BE/B.Tech/ME/M.Tech/MCA for Pune location. A detailed qualification and application process is provided below.
Job Summary
Tata Communications Off Campus Drive 2023 Details:
Hiring Organization Name | Tata Communications |
Hiring Organization URL | tatacommunications.com |
Title | Engineer- Technical Support Center |
Qualification | BE/B.Tech/ME/M.Tech/MCA |
Batch | 2019 / 2020 / 2021 / 2022 / 2023 |
Experience | Freshers |
Salary | 5.5 LPA (expected) |
Job Location | Pune |
Last Date | ASAP |
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Job Description
Broad outline of the Role
- The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Minimum qualification & experience
- Graduate with 0-4 years of experience
Other knowledge/skills
- Demonstration of problem-solving skills
- Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain
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Key Responsibilities
- Taking ownership of customer issues reported, solving their problems through by providing resolution.
- Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensure SLA are achieved and work proactively to maintain the same.
How to apply for Tata Communications Off Campus Drive 2023?
All interested and eligible candidates can apply for Off Campus Drive 2023 position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply link
- Click on the apply link to be redirected to the company careers site
- Read all responsibilities & requirements
- Then fill out the application & submit it
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