NTT DATA Off Campus Drive 2024 Hiring For – Cloud Engineer

NTT DATA Off Campus Drive 2024 is hiring fresher for a Cloud Engineer role with a qualification BE/B.Tech/BCA/ME/M.Tech/MCA for the Hyderabad location. The detailed eligibility and application process are given below.

NTT DATA Off Campus Drive 2024 Details:

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Key Responsibilities:

• Monitors client infrastructure and solutions.
• Identifies problems and errors prior to or when they occur.
• Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
• Investigates first line incidents assigned and identifies the root cause of incidents and problems.
• Fulfils approved requests following agreed procedures.
• Provides telephonic or chat support to clients when required.
• Executes approved maintenance activities including patching and configuration changes.
• Follows the required handover procedures for shift changes to ensure service continuity.
• Reports and escalates incidents where necessary.
• Ensures the efficient and comprehensive resolutions of incidents and requests.
• Proactively identifies opportunities for work optimization.
• Updates existing knowledge articles or creates new ones.
• Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering Disaster Recovery functions and tests.
• Performs any other related task as required.

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Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

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Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).

Required Experience:

• Entry level experience is desirable but not essential.
• Entry level experience dealing with internal and external stakeholders.

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How to apply for NTT DATA Off Campus Drive 2024?

All interested and eligible candidates can apply for the NTT DATA Off Campus Drive 2024 position online by the following link as soon as possible.

• Read all the details given on this page
• Scroll down to read more details & apply link
• Click on the apply link to be redirected to the company’s careers site
• Read all responsibilities & requirements
• Then fill out the application & submit it

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