Genpact Off Campus Drive 2025 Hiring freshers for Management Trainee

Genpact Off Campus Drive 2025 hiring freshers for Management Trainee with qualification of Any Graduate for the Bengaluru location. The detailed eligibility and application process are given in below.

Genpact Off Campus Drive 2025 Details:

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Responsibilities

• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Respond to email /phone queries related to disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to track and supervise the past dues
• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a phenomenal teammate to process any Adhoc request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly.
• Call out problems to senior staff members and or management as appropriate.

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Qualifications

Qualifications we seek in you

Minimum qualifications

• Any Graduate
• Strong Communication Skills (verbal and written)
• High Energy level

Preferred qualifications

• Good customer handling skills

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