Amazon Careers Recruitment Drive 2024 hiring for the role of IT Support Associate with the qualification of Bachelors/Masters Degree for the Bangalore location. The detailed eligibility and application process are given in below.
Job Summary
Amazon Careers Recruitment Drive 2024 Details:
| Company Website | www.amazon |
| Job Role | IT Support Associate |
| Qualification | Bachelors/Masters Degree |
| Experience | 0 – 1.5 Year |
| Batch | 2021/2022/2023/2024 |
| Salary | 3.4 LPA (Expected) |
| Job Location | Bangalore |
| Last Date | ASAP |
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A Day in the Life:
- 1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- 2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- 3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- 4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- 5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- 6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- 7. This role will be working from Bangalore (BLR18) Corporate office.
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BASIC QUALIFICATIONS
• Bachelor’s degree/Diploma
• 0 months to 18 months of work experience.
• Good communication skills
PREFERRED QUALIFICATIONS
• Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
• Basic Understanding and troubleshooting skills on Network
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How to apply for Amazon Careers Recruitment Drive 2024?
All interested and eligible candidates can apply for Amazon Careers Recruitment Drive 2024 this position online by the following link as soon as possible
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