Genpact Recruitment 2024 is hiring Fresher – Process Associate | Hyderabad

Genpact Recruitment 2024 is hiring freshers for the Process Associate roles with qualification Graduate (in any stream) for the Hyderabad location. The detailed eligibility and application process are given below.

Genpact Recruitment 2024 Details:

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Responsibilities

• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
• Inbound & outbound calling
• Provide payment plans basis customer requirement
• Maintain a deep understanding of client process and policies

Qualifications we seek in you

Minimum qualifications

• Graduate (in any stream)
• Excellent Communication Skills (verbal and written)

Preferred qualifications

• Good customer handling skills
• High Energy level
• Effective probing skills and analyzing / understanding skills
• You should be able to work on a flexible schedule (including weekend shift)

How to apply for Genpact Recruitment 2024?

All interested and eligible candidates can apply for the Genpact Recruitment 2024 to above mentioned position online by the following link as soon as possible.

• Read all the details given on this page
• Scroll down to read more details & apply the link
• Click on the apply link to be redirected to the company career site
• Read all responsibilities & requirements
• Then fill out the application & submit it

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