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HGS Careers 2022 Jobs for Fresher – Technical Support Executive

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HGS Careers 2022 hiring now fresher as Technical Support Executive role with qualification Bachelor’s degree for Bangalore location. A detailed qualification and application process is provided below.

HGS Careers

HGS Careers 2022 Details:

Hiring Organization Name HGS
Hiring Organization URL
Job Role
Technical Support Executive
Qualification Bachelor’s degree
Experience Freshers 
Batch 2018/2019/2020/2021/2022
Salary INR 3 LPA (Expected)
Job Location Bangalore
Last Date ASAP

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Job Description

Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities
  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience
  • Under Graduates/Graduates (Non B.E, B.Tech)
  • Fresher/0-12 Months
Desired Skills and Abilities
  • Excellent Communication Skills
  • Basic Telephone Etiquettes
  • MS Office
  • Basic System Navigation Skills
  • Customer Focus and Being Attentive
  • Trouble shooting
  • Good reasoning and analytical skills
  • Active listening skills
  • Ability to comprehend the customer requirement well
  • Good understanding about ISP.
  • Willing to work in Rotational shifts
  • 5 days work/2 rotational weekly offs
  • Transport facility provided

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How to apply for HGS Careers Drive 2022 ?

All interested and eligible candidates can apply for HGS Careers Drive 2022 position online by the following link as soon as possible.

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