IBM Off Campus Drive 2022 | Technical Support Engineer | Bachelor’s Degree or PG | Bangalore

IBM Off Campus Drive 2022 hiring as Technical Support Engineer Post with Bachelor’s Degree/PG for Bangalore location. A detailed qualification and application process is provided below.

IBM off campus drive

IBM Off Campus Drive 2022 Details:

Company Website  www.ibm.com
Job Role Technical Support Engineer
Qualification Bachelor’s Degree/PG
Experience Freshers or (0 – 4 Year Experience)
Salary 3.8 LPA
Job Location Bangalore
Closes On ASAP

Your Role and Responsibilities:

Responsibilities mainly (but not limited to) include:

  • Working with System Administrators and Developers for the world’s leading companies in industries including banking, commerce, insurance, social media, transportation, and governments.
  • Providing remote technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills, by interpreting product traces and logs, to solve complex technical problems.
  • In addition to determining recommendations for problem resolution, our engineers communicate action plans to our clients to ensure that the client is satisfied with steps towards resolution or the problem’s root cause
  • Our engineers continually flex their technology skills through driving problem resolution using improvements to existing and/or new technical support tools and procedures which can often include examining source code, providing feedback to development for product improvement, creating test cases, creating tools or providing debug modules to our clients.

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Who You Are:

  • You are highly motivated, have a passion for technology, and a curiosity to continually learn.
  • You thrive on collaboration, working side by side with people of all backgrounds and disciplines, can flexibly prioritise work, and you have strong verbal and written communication skills.
  • You are great at debugging, troubleshooting, designing and implementing solutions to complex technical issues to deliver quality solutions and experiences.
  • You have basic understanding of software development and programming languages.

Must be willing to work on a weekend rotation to lead diagnosis of critical customer outages.

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Required Technical and Professional Expertise

  • 0-4 years of experience is required.
  • Qualification in Information Technology
  • Excellent communication and soft skills
  • Highly organised
  • Ability to perform administrative tasks and adhere to process
  • Software troubleshooting and diagnostics

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Preferred Technical and Professional Expertise

  • Master’s Degree in Information Technology
  • Experience in problem analysis by recreating problems and/or utilising system dumps and traces
  • Knowledge in Distributed/UNIX/Linux operating systems diagnosis and debugging
  • Knowledge in Java diagnosis and debugging technologies
  • Experience in Application and Web Server administration and implementation (including related technologies, e.g.: XML, Connectors, EJB, JSP, Servlets, Security, and Web services)
  • Experience in customer support processes

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About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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How to apply for IBM Off Campus Drive 2022 ?

All interested and eligible candidates can apply for this position online by the following link as soon as possible.

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