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Microsoft careers | 2022 | Technical Support Engineering | Up to 50% WFH | 2018-2022

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Microsoft careers  2022 join as Technical Support Engineering IC3  for Bachelor degree holders can apply, at Up to 50% WFH location. The detailed eligibility and application process are given below.

Microsoft Career

Microsoft careers job Drive 2022 Details :
Hiring Organization Name Microsoft
Hiring Organization URL .microsoft.com
Job Role Technical Support Engineering IC3  
Qualification  Bachelor s degree
Experience Freshers
Salary INR 14.1 LPA (LPA)
Job Location  Up to 50% WFH
Last Date ASAP
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Responsibilities
  • Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering
  •  Responsible for the customer support experience with Microsoft
  •  Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
  •  Identify cases that require escalation (either technically or strategically)
  • Create and maintain incident management requests to product group/engineering group
  •  Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
  •  Provide ramp activities, knowledge sharing, technical coaching and mentoring
  • Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
  • Lead or participate in building communities with peer delivery roles; may be workload or specialty specific

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Responsibilities Microsoft careers:

  •  Build business relationship with key customer contact and TAM and enhance the trust.
  •  Quickly identify customer issues to specific Azure Services or Azure Platform; and being able to conduct in-depth diagnostics on Azure platform.
  •  Customer communication & situation management.
  •  Accountability & teamwork.
  • Driving Cross-team engagement/collaboration

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Qualifications Microsoft careers:

Language Qualification
English Language: fluent in reading, writing and speaking.

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How to Apply for MICROSOFT Drive 2022  ?

All interested and eligible candidates can apply for the MICROSOFT  Drive 2022  position online by the following link by as soon as possible.

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