Monotype Recruitment Drive 2024 hiring freshers for the Customer Care Trainee roles with qualification of Bachelor’s Degree for the Noida location. The detailed eligibility and application process are given below.
Job Summary
Monotype Recruitment 2024 Details:
| Hiring Organization Name | Monotype |
| Hiring Organization URL | www.monotype.com |
| Title | Customer Care Trainee |
| Qualification | Bachelor’s Degree |
| Experience | Freshers |
| Batch | 2021/2022/2023/2024 |
| Salary | 7 LPA (Estimated) |
| Job Location | Noida |
| Last Date | ASAP |
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What you’ll be doing:
- Resolve purchase and billing issues. Purchases may be made by credit card, PayPal, or invoice.
- Work with corporate customers, stakeholders in establishing invoice accounts, processing purchase orders, and invoicing.
- Leverage, and in some cases, customize standard responses created by our native or English speakers. Escalate to native speaker when significant customization is required. Identify gaps in standard responses.
- Communicate with the development team, finance team regarding common customer questions. Work with other departments to maintain product integrity. Escalate support and feature enhancement requests as needed.
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What we’re looking for:
- Basic knowledge of Windows and Mac.
- Basic knowledge of Windows and Mac text applications (MSOffice, Adobe Creative Cloud, etc.).
- Basic knowledge of HTML5, CSS.
- Good written and verbal communication skills (English)
- Ability to manage multiple tasks and priorities (both supervised, and non-supervised) and work within time targets.
- Self-motivated ability to work on a team or individually, organizing one’s workload to achieve prompt, courteous, and accurate responses to requests for help or information from customers and prospective customers.
- Good Typing skills (English).
- Willing to work in Australia, UK, US and India shift on rotational basis and on weekend/holidays.
- Willing to work in Australia, UK, US and India shift on permanent basis and on weekend/holidays.
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How to apply for Monotype Recruitment Drive 2024?
All interested and eligible candidates can apply for the Monotype Recruitment Drive 2024 above mentioned position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply the link
- Click on the apply link to be redirected to the company career site
- Read all responsibilities & requirements
- Then fill out the application & submit it
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