PTC Recruitment Drive 2023 hiring for the role of Technical Support Engineer, Associate with qualification BE/B.Tech/ME/M.Tech/MCA/MCS for the Pune location. The detailed eligibility and application process are given in below.
PTC Recruitment Drive 2023 Details:
|Job Role||Technical Support Engineer, Associate|
|Salary||7.2 to 9.4 LPA (AmbitionBox)|
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- Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
- Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
- Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
- Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
- Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
- Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers
- Minimum Bachelor/ Master (BE, ME, BTech, MTech) in / Comp Science, Mechanical, E&TC or relevant stream, Bachelor/master’s in computer application or related field. (MCA, MCS)
- Fresher or 1 years of experience in support profile (Windchill or other enterprise level software)
- Strong written and verbal communication skills
How to apply for PTC Recruitment Drive 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
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|Job by Location||Jobs by Degree||Jobs by Batch|