PTC Recruitment Drive 2023 hiring for the role of Technical Support Engineer, Associate with qualification BE/B.Tech/ME/M.Tech/MCA/MCS for the Pune location. The detailed eligibility and application process are given in below.
Job Summary
PTC Recruitment Drive 2023 Details:
| Company Website | www.ptc.com |
| Job Role | Technical Support Engineer, Associate |
| Qualification | BE/B.Tech/ME/M.Tech/MCA/MCS |
| Experience | Freshers |
| Salary | 7.2 to 9.4 LPA (AmbitionBox) |
| Job Location | Pune |
| Last Date | ASAP |
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Your Day-to-Day:
- Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
- Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
- Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
- Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
- Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
- Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers
Must-Have Skills:
- Minimum Bachelor/ Master (BE, ME, BTech, MTech) in / Comp Science, Mechanical, E&TC or relevant stream, Bachelor/master’s in computer application or related field. (MCA, MCS)
- Fresher or 1 years of experience in support profile (Windchill or other enterprise level software)
- Strong written and verbal communication skills
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How to apply for PTC Recruitment Drive 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
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