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Sutherland Off Campus Drive 2022 Hiring For Fresher Associate – Customer Service | WFH

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Sutherland Off Campus hiring for the role of Associate – Customer Service for Diploma at WFH (Hyderabad). The detailed eligibility and application process are given below.

Sutherland Careers

Sutherland Careers 2022 Details:

Hiring Organization Name Sutherland
Hiring Organization URL sutherlandglobal.com
Job Role Associate – Customer Service
Qualification Diploma
Experience Freshers
Batch 2019/2022
Salary 5.9 LPA
Job Location Hyderabad
Last Date ASAP

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Job Description:

Consultants in this role get to:

Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner. Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed. Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.

Qualifications:

Our most successful candidates have:

  • High School diploma or equivalent
  • Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
  • Direct client contacts technical support experience
  • Excellent verbal and written communication skills
  • Strong problem-diagnosis and problem-solving skills
  • Multi-tasking skills, showcased using several applications
  • Experience working with CRM applications (preferred)
  • Ability to be goals oriented
  • Strong communication skills and ability to express ideas clearly
  • To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone

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How to apply for Sutherland Off Campus Drive 2022?

All interested and eligible candidates can apply for this Sutherland Off Campus  2022 position online by the following link as soon as possible.

  • Read all the details given on this page
  • Scroll down to read more details & apply link
  • Click on the apply link to be redirected to the company careers site
  • Read all responsibilities & requirements
  • Then fill the application & submit it

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