Wipro Off Campus Drive 2024: hiring freshers for System Engineer role with qualification BE/B.Tech/ME/M.Tech/MCA for the Chennai/Pune location. The detailed eligibility and application process are given below.
Job Summary
Wipro Off Campus Drive 2024 Details:
| Hiring Organization Name | Wipro |
| Company Website | wipro.com |
| Job Role | System Engineer |
| Qualification | BE/B.Tech/ME/M.Tech/MCA |
| Experience | Freshers |
| Batch | 2020 – 2024 |
| Salary | 6.8 LPA (Expected) |
| Job Location | Chennai/Pune |
| Last Date | ASAP |
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Job Description
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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How to apply for Wipro Off Campus Drive 2024?
All interested and eligible candidates can apply for Wipro Off Campus Drive 2024 position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply the link
- Click on the apply link to be redirected to the company careers site
- Read all responsibilities & requirements
- Then fill out the application & submit it
Apply Link New(Mumbai): Click here
Apply Link(Pune): Click here
Apply Link(Chennai): Click here
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