Wipro Recruitment Drive 2023 New Job For Fresher – System Engineer | BE/B.Tech/ME/M.Tech/MCA

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Wipro Recruitment is hiring freshers for System Engineer role with qualification of BE/B.Tech/ME/M.Tech/MCA for Mumbai location. A detailed qualification and application process is provided below.

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Wipro Recruitment Drive 2023 Details:

Hiring Organization NameWipro
Hiring Organization URLwww.wipro.com
Job Role
System Engineer
QualificationBE/B.Tech/ME/M.Tech/MCA
ExperienceFreshers
Batch2020/2021/2022/2023
Salary4.3 LPA (Expected)
Job LocationMumbai
Closes OnASAP

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Do
  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

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How to Apply for Wipro Recruitment Drive 2023?

All interested and eligible candidates can apply for the Wipro Recruitment Drive 2023 position online by the following link as soon as possible.

  • Read all the details given on this page
  • Scroll down to read more details & apply the link
  • Click on the apply link to be redirected to the company career site
  • Read all responsibilities & requirements
  • Then fill out the application & submit it

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