Wipro Recruitment is hiring freshers for System Engineer role with qualification of BE/B.Tech/ME/M.Tech/MCA for Mumbai location. A detailed qualification and application process is provided below.
Job Summary
Wipro Recruitment Drive 2023 Details:
| Hiring Organization Name | Wipro |
| Hiring Organization URL | www.wipro.com |
| Job Role |
System Engineer
|
| Qualification | BE/B.Tech/ME/M.Tech/MCA |
| Experience | Freshers |
| Batch | 2020/2021/2022/2023 |
| Salary | 4.3 LPA (Expected) |
| Job Location | Mumbai |
| Closes On | ASAP |
Want To Get Free IT/Software Job Alerts on Telegram !! Join from here
Do
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Moodys Careers Drive 2023 Hiring Now Fresher Job – Financial Engineer Summer Intern