July 2, 2022

Amazon Recruitment For Seller Support Associate | Any Graduation

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Amazon Recruitment for Seller Support Associate Post with Any Graduation (other than BE, B.Tech and MBA Freshers) for Delhi location. A detailed qualification and application process is provided below.Amazon Off Campus Drive

Amazon Recruitment Details:

Hiring Organization Name Amazon
Hiring Organization URL www.amazon.in
Title Seller Support Associate
Qualification Any Graduation
Experience Any Batch
Salary 3.4 LPA (Expected)
Job Location Delhi
Last Date ASAP

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DESCRIPTION FOR AMAZON RECRUITMENT

  • The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

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BASIC QUALIFICATIONS FOR AMAZON RECRUITMENT

  • Education: Bachelor Degree in any discipline with 0-10 years of experience.
  • Excellent written and verbal communication in English. Along with English, some roles also require communicating in Hindi and or Telugu/ Tamil/ Kannada.
  • Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
  • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
  • During the first four months (Training & Transition) no unplanned leaves are allowed.
  • Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
  • Home environment free from background noise where you can connect to the internet and work on your deliverables.
  • Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
  • Should have access to mobile phone at all times from a reliable provider.
  • Should have power back up in case of power shut down.
  • Candidates who are based in the below locations should only apply: Hyderabad

PREFERRED QUALIFICATIONS

  • Education: Any Graduation (other than BE, B.Tech and MBA Freshers)
  • Language: English/Hindi
  • Experience within a customer service environment preferred. Desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
  • Committed seller advocate, drive process & tool improvements.
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
  • Demonstrates effective communication, composure, and professional attitude
  • Exemplary performance record, particularly with regard to quality & productivity
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

How To Apply Amazon Recruitment ?

Eligible candidates apply for Amazon Recruitment online by following the below link. All Interview details will be shared via email.

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