Freshworks Recruitment 2022 Opportunity for Fresher | Graduate Trainee | 2022 batch

What we look for:
Freshworks is looking to hire smart, determined and passionate students who’ll be graduating in 2022 for our customer support team. Here is a short description of traits that we look for in from students fresh out of college:

• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Ability to thrive in a fast-paced performance-driven environment.
• Interest, curiosity and openness to learning new technologies.
• Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
• Prior internship experience in B2B or product companies in any of these domains is an added bonus.

• Shortlisted profiles will be invited to a screening assignment. We will send out invites in a periodic manner and give one week to complete it.
• All our interviews will be virtual video interviews on Zoom, since we are all working remotely for the time being.
• We will plan multiple interview drives – they may be spread over 2-3 dates to accommodate all candidates.
• Given the context of Covid and remote work – Freshworks is working partially remotely (as things stand today). While we have office locations in Chennai, Bangalore and Hyderabad – the support team is based primarily out of Chennai and this role will be for the Chennai location only.
• We are also tentatively looking at an office in Coimbatore in the near future and take your preference in case you wish to be based out of Coimbatore.
• We are also slowly returning back to the office in phases, and will expect those hired to work out of the Chennai office upon joining.

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