HP Recruitment Drive 2023 hiring freshers for the Technical Support Engineer role with qualification of BE/B.Tech/ME/M.Tech/MCA for the Bangalore location. The detailed eligibility and application process are given below.
HP Recruitment 2023 Details:
|Hiring Organization Name||HP Recruitment|
|Hiring Organization URL||www.hp.com|
|Title||Technical Support Engineer|
|Salary||4.5 LPA (Glassdoor)|
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- Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
- Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
- Begin to proactively assist customers to avoid or reduce problem occurrence.
- Work is often reviewed by Supervisor or Team Lead.
Education and Experience Required:
- High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
Knowledge and Skills:
- Articulate in excellent written and verbal communication skills.
- Experience in customer facing role either remote or face to face.
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
- Demonstrated problem solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone based remote role, e- support, e-chat, or similar.
- Familiarity with computer technology.
- Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
How to apply for HP Recruitment Drive 2023?
All interested and eligible candidates can apply for the HP Recruitment Drive 2023 above mentioned position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply the link
- Click on the apply link to be redirected to the company career site
- Read all responsibilities & requirements
- Then fill out the application & submit it
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