IThink Logistics Careers Drive 2022 hiring as Charming CS with Any degree for Mumbai location. A detailed qualification and application process is provided below.
IThink Logistics Careers Drive 2022 Details:
|Hiring Organization Name||IThink Logistics|
|Hiring Organization URL||www.ithinklogistics.com|
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Who can apply IThink Logistics Careers?
Think you’ve got it in you? Let’s check the requirements:
- Strong desire to learn
- A creative approach towards problem-solving (let your most creative thoughts run free!)
- Strong verbal and written communication skills (know-how speak your heart out, but kindly)
- Staying on top of trends and updates of the startup world
- Excel, Microsoft and otherwise (all puns intended)
- The ability to handle stress well
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What duties does the job involve?
During your time as a Client Service Professional/ Tele Caller on our ITL team, you will be:
- Enjoying your time with us
This we can assure you of, but apart from it, you will be required to:
- Be empathetic and pleasant in conversing with the client (Kindness comes first, always)
- Resolve client grievances through phone, email, text or Whatsapp
- Possess great listening skills and patience
- Possess excellent telephone etiquette (Speak politely at all times!)
- Build sustainable relationships of trust through open and interactive communication
- Follow up with client and their complaints, ensuring that the customer’s requests are attended to and resolved accordingly
- Maintain timely records of client interactions
- Collect prompt and accurate feedback from clients and take ownership of client issues
- Retain existing clients, making sure they are prioritized and helping improve brand loyalty in customers
- Escalate unresolved issues to the appropriate internal teams and follow up proactively.
What are the perks and benefits of working with us?
As an ITL team member, you can get a deeper understanding of your career with our industry experts. With us, you will have:
- Structured growth and development for your career (Under expert supervision, of course)
- Explore your true potential for learning
- Take a step closer to your career goals
- Sick leaves/ maternity leaves and paternity leaves also 2 paid days of period leave for womens (We dont let the hustle culture fool us, we understand everyone needs rest sometimes)
- Health insurance (Health is wealth, after all)
- Flexible working hours
- Personal and professional growth with Training and Development Programs
- Andddd free snacks, beverages, lunches, and even fun indoor games!
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How to apply for IThink Logistics Careers 2022 ?
All interested and eligible candidates can apply for IThink Logistics Careers 2022 position online by the following link as soon as possible.
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