Microland Careers 2022 hiring freshers for the role Graduate Engineering Trainee with qualification BE/B.TECH for Bengaluru location. The detailed eligibility and application process are given in below.
Microland Careers Drive 2022 Details:
|Hiring Organization Name||Microland|
|Hiring Organization URL||microland.com|
Graduate Engineering Trainee
|Experience||Fresher or (1-0 years Exp)
|Salary||4 LPA (Expected)|
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- Dealing with incoming issues in a professional, courteous manner over the phone and via email
- Taking ownership of customer issues and managing them in a logical and methodical manner
- Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures
- Conducting full and through diagnostics with end users to enable first point of contact fault resolution
- Ensuring all faults are progressed & cleared within SLA 20 escalating to other internal and external teams as appropriate
- Managing faults through their entire lifecycle from the first point of contact through to resolution, proactively keeping the customer informed of progress
- Diagnosing and resolving problems to the customers satisfaction
- Maintain and develop own knowledge and skills to assist with first time fault resolution
- Identify and escalate repeat issues or service risks into service management teams
- Sharing knowledge with team colleagues
- Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational
How to apply for Microland Careers Drive 2022?
All interested and eligible candidates can apply for position online by the following link as soon as possible.
Apply Link 1: Click here
Apply Link 2: Click here