NTT Off Campus Drive 2023 hiring freshers for MS Engineer role with Diploma / BE / B.Tech for the Bangalore location. A detailed qualification and application process is provided below.
Job Summary
NTT Off Campus Drive 2023 Details:
Hiring Organization Name | NTT |
Hiring Organization URL | ntt.com |
Job Role | MS Engineer |
Qualification | BE/B.Tech/Diploma |
Experience | Freshers |
Salary | 3.6 LPA |
Job Location | Bangalore |
Last Date | ASAP |
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Key roles and responsibilities:
- Monitors client infrastructure and solutions
- Identify problems and errors prior to or when they occur
- Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
- Investigate first line incidents assigned and identify the root cause of incidents and problems
- Fulfil approved requests following agreed procedures
- Provide telephonic or chat support to clients when required
- Execute approved maintenance activities including patching and configuration changes
- Follow the required handover procedures for shift changes to ensure service continuity
- Report and escalate incidents where necessary
- Ensure the efficient and comprehensive resolutions of incidents and requests
- Proactively identify opportunities for work optimisation
- Update existing knowledge articles or create new ones
- Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities.
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Knowledge, skills and attributes
- Ability to communicate and work across different cultures and social groups
- Ability to plans activities and projects well in advance, and takes into account possible changing circumstances
- Ability to maintain a positive outlook at work
- Ability to work well in a pressurised environment
- Ability to work hard and put in longer hours when it is necessary
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
- Ability to adapt to changing circumstances
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey
Academic qualifications and certifications:
- Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
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How to apply for NTT Off Campus Drive 2023?
All interested and eligible candidates can apply for NTT Off Campus Drive 2023 position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply the link
- Click on the apply link to be redirected to the company’s careers site
- Read all responsibilities & requirements
- Then fill out the application & submit it
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