Tesco Careers 2022 Hiring Now Fresher Associate – Bengaluru

Job Summary:
I provide support to colleagues in the UK and Ireland by understanding their reported issue troubleshooting and ensuring I use my skills and knowledge to resolve the issue in the most efficient manner delivering great service.

In this job I am accountable for:

• Following our Business Code of Conduct and always acting with integrity and due diligence
• Identifying operational improvements and finding solutions by applying CI tools and techniques
• Responsible for completing tasks and transactions within agreed KPI’s
• Knows and applies fundamental work theories/concepts/processes in own areas of work
• Resolving user queries in a timely manner and have attention to detail to identify issues
• Need to work in UK shifts and weekend working
• Responsible for voice and ticket contact
• Should have attention to detail to be able to clearly understand what query is being raised and therefore ensure that it is addressed effectively
• Should have speed in terms of handling large volumes of queries and ensure these are closed within agreed SLA
• Ensure that the query / issue is understood correctly “the first time” round and therefore resolution should be accurate and address the query / issue adequately
• Should be pro-active and resilient in order to work with all the various teams involved in resolving the queries
• Find opportunities for improving controls recognizing financial benefits
• Ability to work as a great teammate across multiple teams and close user queries in a timely manner ensuring user satisfaction is maintained at all times
• To be able to create various management reports through various data bases to summarize the problem

ZOHO Careers 2022 hiring now Fresher – Quality Analyst | 2018/ 2019/ 2020/ 2021/ 2022

Operational skills relevant for this job:

– Basic MS Office – Excel, – Speed and Accuracy – Active Listening – English Speaking, Reading and Writing – Logical Thinking – Eye to detail – Planning and Organising – Basic numeracy skills

How to apply for Tesco Careers 2022 ?

All interested and eligible candidates can apply for Tesco Careers 2022  this position online by the following link by as soon as possible

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