Tranzmeo Recruitment 2022 hiring freshers for the role Big Data Application Support Engineer with qualification BE/B.TECH/B.SC/BCA for Kochi location. The detailed eligibility and application process are given in below.
Tranzmeo Recruitment Drive 2022 Details:
|Hiring Organization Name||Tranzmeo|
|Hiring Organization URL||tranzmeo.com|
Big Data Application Support Engineer
|Salary||INR 4.5 LPA (Expected)|
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- Analyze and solve problems at their root, stepping back to understand the broader context Establish, meet and monitor SLAs for support issues in conjunction with the rest of the teams
- Interface with customers, understand their requirements and deliver complete data solutions
- Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment
- Address and effectively manage sensitive issues and manage escalations from business teams
- Build and maintain effective internal relationships, specifically with Engineering, Site Reliability Engineering, Client Support Managers and Ad Operations to help identify, report, and resolve issues quickly
- Get into the details of the various issues that could occur and troubleshoot the data processing big data jobs, trace requests by analyzing logs, figuring out if the issue is a software issue or data issue.
- Strong interpersonal skills with a customer success orientation (i.e., patience and calm under the pressure of solving real-time customer issues)
- Strong written and verbal communication skills. Excellent ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical
- Experience with Big Data technologies such as Kafka.
- Btech /Bachelors degree in CS/IT or related field