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Unisys Off Campus Drive 2023 hiring fresher | Service Desk Associate – Hyderabad

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Unisys Off Campus Drive 2023 is hiring freshers for Service Desk Associate role with qualification Any Graduation at Hyderabad location. The required details such as the agenda, eligibility, procedure, and application process are provided below.

Unisys

Unisys Off Campus Drive 2023 Details:

Hiring Organization Name Unisys
Hiring Organization URL www.unisys.com
Job Role Service Desk Associate
Qualification Any Graduation
Experience Freshers
Batch 2021/2022
Salary 4.9 LPA (Expected)
Job Location Bangalore
Last Date ASAP

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Responsibilities:

  • First point of contact for all end user reported issues or requests
  • Typically provides technical support for Internal and External customers
  • Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  • Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
  • Support multiple clients through customer service professionalism and insight

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How to apply for Unisys Off Campus Drive 2023 ?

All interested and eligible candidates can apply for Unisys Off Campus Drive 2023 position online by the following link as soon as possible.

  • Read all the details given on this page
  • Scroll down to read more details & apply link
  • Click on the apply link to be redirected to the company careers site
  • Read all responsibilities & requirements
  • Then fill the application & submit it

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