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RED HAT Careers 2022 New Job opening for Fresher | Hiring now as Trainee | WFH

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RED HAT Careers Drive 2022 hiring for Trainee – Associate Technical support Engineer  who are completed BE/ B.TECH/ME/ M.TECH/BCA/MCA/B.SC/M.SC in relevant field for Work Form Home locations. The detailed eligibility and application process are given in below.

RED HAT Careers

RED HAT Careers Drive 2022 Details:

Hiring Organization Name RED HAT
Hiring Organization URL
Job Role Trainee – Associate Technical support Engineer
Experience Fresher 0-1year
Batch  2022 & 2023
Salary INR 7.6 LPA (Expected)
Job Location WFH (Remote Work)
Last Date ASAP

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Job Description:
The Red Hat Global Support Services team is looking for an Associate Technical Support Engineering Trainee to join us. As part of our graduate trainee program, you’ll have the opportunity to work with leading open source developers to support new solutions and customer offerings.
The graduate trainee program 2022-2023 will be conducted in a virtual mode for a period of up to 6 months. This position can potentially convert to a full-time role as an Associate Technical Support Engineer at the end of the Apprenticeship period.
What you will do
  • Provide technical support to Red Hat enterprise customers
  • Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
  • Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
  • Exceed customer expectations by providing outstanding customer service
  • Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
  • Contribute to the global Red Hat knowledge management system while working on customer issues
  • Collaborate with engineering, product management, and support management teams to prioritize customer requests
  • Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools

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What you will bring
  • Excellent verbal and written communication skills
  • Good analytical and problem solving skills
  • Ability to communicate and present ideas in a user-friendly way
  • Focused on delivering remarkable and consistent customer experience
  • Motivated and comfortable working in a team
  • Ability and willingness to learn, adopt, and practice Red Hat Values and Competencies
  • Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
  • Red Hat Certified Engineer (RHCE) certification
  • Basic understanding of Linux, Containers, Kubernetes and open source
  • Basic knowledge of TCP/IP networking and UNIX services and concepts
  • Open source community contribution through projects is a plus
  • Red Hat Certified Specialist in Open Shift Administration is a plus

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How to apply for RED HAT Careers Drive 2022?

All interested and eligible candidates can apply for this RED HAT Careers Drive 2022 position online by the following link as soon as possible.

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BengaluruBE/B.Tech2018 Batch
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